KarenBlack Turning Point Scotland and University of the West of Scotland United Kingdom In programme October 25 11:25 to 11:35 View hours & dates Hours & Dates Plenary session Poster session Big debate Structured session Workshop Oral presentation session Short communication session Poster guided tour Friday, 25 October 11:25 Short communication OST futures: integrating the user’s experience into person-centred care 11:25 to 11:35 Networking zone 3 (N3) Karen Black